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Tech Support Issues

  1. PS2—General—Disc Read Error
  2. PC—General—D3D9.dll error
  3. PC—Baseball—Sync Out Of Range
  4. PC—Baseball—System Specs
  5. PC—General—Manual installation of DX9.0c from the CD
  6. PC—General—No AUTORUN.EXE on CD
  7. PC—Baseball—Gamepad Support
  8. PC—General—How to upgrade video card drivers
  9. PC—Basketball—Windows ME is not supported
  10. PC—General—Audio Card Crashes
  11. PC—Basketball—ESC key doesn't pause the game
  12. PC—Basketball—Run in Compatibility Mode
  13. PC—Baseball—Windows Vista Compatibility
  14. PC—Baseball 2007—“Out of Scan Range” Patch
  15. PC—Football 2008—“No Playbook” or “No Pause Menu” Patch

Game Manuals

  1. Baseball 09 DS
  2. Baseball 05 PC
  3. Baseball 07 GBA
  4. Basebll 07 GameCube
  5. Baseball 07 PC
  6. Baseball 07 PS2
  7. Basketball DS
  8. Basketball 07 GBA
  9. Basketball 07 PC
  10. Basketball 07 PS2
  11. Football DS
  12. Football Wii
  13. Football 07 GBA
  14. Football 08 PC
  15. Football 08 PS2
  16. Hockey PC
  17. Hockey DS

1. PS2—Disc Read Error

This Disc Read Error problem is happening because you have an older modeled PlayStation 2 that has a bit of a hard time reading CD based games as opposed to DVD based games. You most likely haven’t experienced this problem before because most of your games are DVD based, but ours is CD based, so you’re seeing this Read Error.

You can try several different things to possibly fix this problem:

Try is switching the way the PS2 is oriented. If you have it upright, try putting it horizontal and vice versa. Apparently the laser sometimes has issues reading the discs and switching its orientation sometimes “fixes” the problem.

2. You can try placing (2) 1-inch pieces of scotch tape opposite each other on the top (color printed) surface of the disc... one on each side of the center hole. This will help balance the disc and allow it to spin smoothly.

3. Last but not least is Sony’s support number: 1-800-345-SONY (7669). They may be able to help you get that console looked at and/or repaired at their discretion.

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2. PC—D3D9.dll error

That d3d9.dll error means that you don’t have the latest version of DirectX9.0c installed on your machine.

You can go to this URL to download the latest version of DirectX:
http://www.microsoft.com/windows/directx/default.mspx

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3. PC—Sync Out Of Range

Make sure you have the latest drivers for your video card. If you have Windows XP, you can go to Start, Run, type in dxdiag, then press Enter to launch the DirectX Diagnostic Tool. Click the Display tab and you can find your video card’s name under Device Name. You can Google that name to see if you can find drivers for your video card. Some of the more common chipset makers are the following:

Nvidia                ATI                Intel

If that doesn’t help, go into My Computer, right click on the BYBaseball07 CD and choose Explore. When the new window opens, right click on the BYBaseball07.exe and hold the button down, drag the icon to the desktop and let go of the right click. In the new menu, choose Create Shortcut Here. Right click on the shortcut and choose Properties. In the shortcut path, it should say something like D:\BYBaseball07.exe. It should also be highlighted. Put your cursor after the .exe and left mouse click to make the highlight go away, then add a space, then add the word windowed. It should look like this:

D:\BYBaseball07.exe windowed

(Where D is your CD-ROM letter)

Click Apply, click OK and run that .exe from your Desktop. The game should run in one window and you should have sound. If you do not have sound, go into a game, pause the game and go to Options, Sound Options and crank all the sounds up to above 0%. You should have sound now.

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4. PC—System Specs

Here are the minimum PC requirements to run Backyard Baseball 2007:

  • Windows XP/2000/98/Me
  • Pentium 733mhz or faster
  • 128MB RAM or higher
  • 600MB free disc space
  • 8x speed CD ROM
  • 32MB Windows XP compatible SVGA video card
  • Windows XP compliant sound card
  • DirectX9.0c

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5. PC—Manual installation of DX9.0c from the CD

If you want to force re-installation of DirectX9.0c, you can explore the CD by right-clicking on the CD in My Computer and choosing the Explore option. Once the contents of the CD are displayed, double click on the DirectX folder and run the dxsetup.exe icon.

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6. PC—No AUTORUN.EXE on CD

The CD does not contain an autorun.exe. That was an error in the instruction manual. The game runs from CD, so no installation is necessary.

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7. PC—Gamepad Support

Backyard Baseball 2007 does not use gamepads for gameplay. You can only use the mouse or keyboard.

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8. PC—How to upgrade video card drivers

Most video card manufacturers release driver updates about every 90 days or so. These drivers fix bugs, add functionality to the cards and make games run better. You should always upgrade your video card drivers if you have a chance to do so. This may be why the game won’t run on your PC, or might explain any sort of graphical issues you’re seeing.

To upgrade your drivers, follow these steps:

Go to Start, Run, type in dxdiag and press Enter, you’ll find the DirectX Diagnostic Tool.

Click on the Display tab after the program is done loading and you’ll find the name and manufacturer of your video card. You’ll also find out how much video memory that video card has. You need to make sure that your video card has at least 32MB of video memory.

You can do a Google search for the name and manufacturer of your card and find links to their drivers.

Here are some links to the more common cards and chipsets:

Nvidia                ATI                Intel

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9. PC—Windows ME is not supported

Windows ME is not a supported Operating System (OS) to play Backyard Basketball 2007 on. We realize that it is printed on the box as an acceptable OS, but the box went to print before we could change the text.

To uninstall Backyard Basketball 2007 from your computer (if you have Windows ME), choose Settings from the Start Menu, Control Panel, Add/Remove Programs, then highlight Backyard Basketball 2007 and click the Add/Remove button.

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10. PC—Audio Card Crashes

If the game is crashing on your computer, the first thing you should do is verify you have the latest drivers for your video card and sound card. If you go to Start, Run, then type in dxdiag and press Enter, you’ll start the DirectX Diagnostic Tool.

Click on the Display tab to find information about your video card and click on the Sound card to find information about the sound card.

If you do an internet search for the name of your video card or sound card, you should be able to find the manufacturer’s site where you may find updated drivers for your card.

If you are still crashing when running the game and you have an AD1980 integrated audio chip, you may still encounter a game crash. If you have this integrated audio chip and are still crashing, you can turn off Chatter in the sound options menu to work around this problem.

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11. PC—ESC key doesn’t pause the game

When playing with the mouse, the middle mouse button click will pause the game. When playing with the keyboard, the ESC button pauses the game.

Here’s the full button layout:

Keyboard Controls Offense Defense
Arrow keys Move player Move player
Spacebar Shoot Jump/Block/Rebound
CTRL key Pass Switch players
ESC PAUSE game PAUSE game

Mouse Controls Offense Defense
Move mouse Move player Move player
Left mouse click Shoot Jump/Block/Rebound
Right mouse click Pass Switch players
Middle mouse click PAUSE game PAUSE game

You can also find this information in the readme file, which can be accessed by going to Start, Programs, Atari, Backyard Basketball 2007, Readme. Section 6 is the Controls section.

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12. PC—Run in Compatibility Mode

Go into My Computer, into your C: drive and head to C:\Program Files\Atari\Backyard Basketball 2007. Right click on the BYBasketball2007.exe icon (the icon looks like a Basketball with a B in it) and choose Properties. Click the Compatibility tab at the top and checkmark the top box that says “Run this program in compatibility mode for” and change the dropdown box to Windows 98/Me. Click Apply, then OK, then run the .exe from there to start the game.

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13. PC—Windows Vista Compatibility

Windows Vista is not an officially supported Operating System with Backyard Baseball 2007 for the PC. The system requirements are listed on the bottom of the box as the following:

  • Operating System: Windows(r) 2000/XP
  • Processor: Pentium III 733mhz or higher
  • Memory: 128 MB RAM or higher
  • Hard Disk Space: 600 MB free
  • CD-ROM Drive: 8x speed or faster
  • Video: 32 MB Windows(r) 2000/XP-compatible SVGA video card*
  • Sound: Windows(r) 2000/XP-compatible sound card*
  • DirectX(r): DirectX(r) 9.0c or higher*

*Indicates device should be compatible with DirectX(r) version 9.0c or higher.

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14. PC—Baseball 2007—“Out of Scan Range” Patch

Click here to download the patch for Backyard Baseball 2007 if you receive an “out of scan range” (or similar) error message on your screen when you try to launch the game. To install this patch on Backyard Baseball 2007 after downloading it, please follow the instructions below:

  1. Insert the Backyard Baseball 2007 CD into your CD-ROM on your computer.
  2. Create a new folder on your Desktop and name it Baseball07. Open the empty folder.
  3. Double-click on the My Computer icon on the Desktop.
  4. Right click on the BYBaseball07 CD and choose Explore.
  5. In the new window, go up to Edit and choose Select All to automatically highlight all the files.
  6. Left mouse click and hold the mouse button down, then drag the files onto the new folder you created, then let go of the left mouse button to copy the contents of the CD to the new folder on your Desktop.
  7. Extract the .zip file contents to the new folder with the game contents in it. Say "Yes to All" when it asks to overwrite the file.
  8. Run the BYBaseball07.exe icon to start the game.

NOTE: The game will run in a window if the video card driver or monitor cannot support the proper resolution that Backyard Baseball 2007 needs to run.

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15. PC—Football 2008—“No Playbook” or “No Pause Menu” Patch

Click here to download the PC patch for Football 2008 if you are experiencing the “no playbook”, or “no pause menu” with Backyard Football 2008 on your computer. To install this patch on Backyard Football 2008 after downloading it, please follow the instructions below:

  1. Insert the Backyard Football 2008 CD into your CD-ROM on your computer.
  2. Create a new folder on your Desktop called BY_Football_08. Open the newly created folder.
  3. Double-click on the My Computer icon on the Desktop.
  4. Right click on the BY_Football_08 CD and choose Explore.
  5. In the new window, go up to Edit and choose Select All to automatically highlight all the files.
  6. Left mouse click and hold the mouse button down, then drag the files onto the new folder you created, then let go of the left mouse button to copy the contents of the CD to the new folder on your Desktop.
  7. Extract the patch contents to the FB08 folder and when it asks to overwrite the files, choose “Yes to All”.
  8. Once completed, switch to the new folder and run the Backyard Football '08.exe icon to start the game.

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